Privacy policy
Last Updated: 1 May, 2025
This Privacy Policy describes how Foxford Vineyard (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from foxfordvineyard.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully.
Age Restrictions
As we sell alcoholic beverages, we are legally required to restrict access to individuals aged 18 or over in accordance with the Licensing Act 2003 (UK). By using our Site, making a purchase, or interacting with our services, you confirm that you are of legal drinking age in your country of residence.
We may use age verification tools at checkout, and we reserve the right to cancel any orders where age cannot be verified. We do not knowingly collect or process data from anyone under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the “Last Updated” date. Continued use of the Services after such changes indicates your acceptance of the updated policy.
Information We Collect and Use
We collect personal data in order to:
- Fulfil your orders and manage payments
- Verify age and identity (as required by law)
- Enhance user experience and communicate relevant offers
- Ensure website and transaction security
- Comply with legal and regulatory obligations
We collect information directly from you, automatically through the Site, and from third-party service providers (e.g., Shopify, payment processors).
Personal Information Includes:
- Full name, address, email, phone number
- Billing and shipping details
- Order history
- Login credentials if you create an account
- Age/date of birth (for legal compliance)
- Device, browser, and IP data
- Interaction with marketing emails, ads, and website navigation
Use of Cookies
We use cookies and similar technologies to:
- Operate and improve the Site
- Personalise your browsing experience
- Analyse traffic and user behaviour
- Facilitate advertising and remarketing
Please see Shopify's Cookie Policy for further details. You can control cookie preferences via your browser settings, though disabling cookies may impact Site functionality.
Legal Basis for Processing (UK & EEA Residents)
We rely on one or more of the following legal bases:
- Contractual necessity (e.g., to fulfil orders)
- Legal obligations (e.g., age verification, tax compliance)
- Legitimate interests (e.g., marketing, fraud prevention)
- Consent (e.g., sending promotional emails)
Sharing Your Information
We share personal information only as necessary, including with:
- Shopify (our ecommerce platform)
- Stripe or other payment gateways
- Shipping partners
- Marketing and analytics providers
- Regulatory authorities when required
We never sell your personal information.
Marketing & Communications
If you’ve opted in, we may send marketing communications by email or post. You can opt out at any time using the unsubscribe link in our emails or by contacting us.
We do not send marketing messages to users under 18.
Data Security & Retention
We implement industry-standard measures to protect your data. However, no method is completely secure. Please use strong passwords and avoid sharing login details.
We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access or request a copy of your data
- Correct or delete personal data
- Object to or restrict processing
- Withdraw consent where applicable
- Opt-out of marketing
- Lodge a complaint with a supervisory authority (e.g., ICO in the UK)
To exercise any of these rights, contact us at info@foxfordvineyard.com.
Third-Party Links
Our Site may contain links to other websites (e.g., courier services, social media platforms). We are not responsible for their content or privacy practices. Please review their policies separately.
Children’s Data
We do not sell or market our products to minors. If we become aware that a person under 18 has submitted personal data to us, we will delete it promptly.
International Transfers
Your information may be processed in countries outside of your country of residence. Where required, we use Standard Contractual Clauses or equivalent safeguards for data transfers outside the UK or EEA.
Contact Us
Foxford Vineyard
Foxes Lane
West Wellow
Hampshire
SO51 6DS
UK
